California Consumer Privacy Act (CCPA) Notice
Last updated: January 24, 2024
Notice to California Residents: This notice supplements the information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California.
Your Rights Under CCPA
As a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:
Right to Know
You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you. This includes the categories of personal information, the sources from which we collected the information, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
Right to Delete
You have the right to request that we delete personal information we collected from you, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to complete the transaction, detect security incidents, comply with legal obligations, or for other permitted purposes.
Right to Correct
You have the right to request that we correct inaccurate personal information that we maintain about you. We will use commercially reasonable efforts to correct the inaccurate personal information.
Right to Opt-Out of Sale/Sharing
You have the right to opt out of the sale of your personal information and the sharing of your personal information for cross-context behavioral advertising purposes. Varden Homes does not sell personal information.
Right to Limit Use of Sensitive Personal Information
You have the right to limit our use and disclosure of your sensitive personal information to uses necessary to perform our services or provide goods reasonably expected by an average consumer.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment by us for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, provide a different level of quality, or suggest that you may receive a different price or level of quality for exercising your rights.
Categories of Personal Information We Collect
In the preceding 12 months, we have collected the following categories of personal information:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email address, phone number, postal address | Yes |
| Personal Information (Cal. Civ. Code § 1798.80(e)) | Financial information, bank account numbers | Yes |
| Protected Classifications | N/A - We do not collect this information | No |
| Commercial Information | Transaction history, property preferences | Yes |
| Internet Activity | Browsing history, search history on our platform | Yes |
| Geolocation Data | General location based on IP address | Yes |
| Professional or Employment Information | Employment verification for tenant applications | Yes |
| Inferences | Property preferences, user profiles | Yes |
| Sensitive Personal Information | Social Security Number (for tenant screening), government ID | Yes |
Sources of Personal Information
We collect personal information from the following categories of sources:
- Directly from you: When you register, submit applications, or contact us
- Automatically: When you use our platform (device information, usage data)
- Third-party sources: Credit bureaus, background check providers, identity verification services
- Service providers: Payment processors, analytics providers
How We Use Personal Information
We use the personal information we collect for the following business purposes:
- Providing our property management services
- Processing rent payments and financial transactions
- Conducting tenant screening and background checks
- Communicating with you about your account
- Improving our platform and services
- Complying with legal obligations
- Preventing fraud and ensuring platform security
Disclosure of Personal Information
In the preceding 12 months, we have disclosed personal information for business purposes to the following categories of third parties:
- Service providers: Payment processors, cloud hosting, email services
- Screening services: Credit bureaus, background check providers
- Property owners/managers: As necessary for property management services
- Legal authorities: When required by law or legal process
Sale of Personal Information
Varden Homes does not sell your personal information. We have not sold personal information in the preceding 12 months and do not have any plans to do so in the future.
How to Exercise Your Rights
To exercise any of your CCPA rights, you may submit a request by:
- Email: privacy@vardenhomes.com
- Phone: (555) 123-4567 (toll-free)
- Online: Through your account settings or our privacy request form
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
Verification Process
We must verify your identity before processing your request. We will ask you to provide information that matches information we have on file about you. We may also require you to verify your identity through your registered email address. If we cannot verify your identity, we will not be able to respond to your request.
Response Timing
We will respond to a verifiable consumer request within 45 days of receiving it. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will cover the 12-month period preceding our receipt of your request.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we may require the agent to provide proof of your written permission, and we may still require you to verify your identity directly with us.
Contact Information
If you have any questions about this CCPA Notice or our privacy practices, please contact us:
- Email: privacy@vardenhomes.com
- Phone: (555) 123-4567
- Address: 123 Market Street, Suite 100, San Francisco, CA 94102
Changes to This Notice
We may update this CCPA Notice from time to time. When we make changes, we will update the Last Updated date at the top of this notice. We encourage you to review this notice periodically to stay informed about how we are protecting your privacy rights.